"Meta Is Testing A 'Human Concierge' For Its New Personal Agent Muse" - Reuters Exclusive
Meta META.O has been testing a "human concierge" for its new personal AI assistant, Muse, which entails having human contractors quietly handle some of the phone calls placed via the digital agent, according to
Meta is testing a new AI helper called Muse that sometimes uses real people behind the scenes. This shows the company is working hard to make its AI feel natural and helpful to users.
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