Salesforce's and ServiceNow’s Business Models Are in Danger, Expert Cautions: What Does It Mean For CRM and NOW?
Parnassus CIO Todd Ahlsten warns AI could pressure Salesforce and ServiceNow’s per-seat model as companies do more work with fewer employees.
An expert is warning that AI might let companies do the same work with fewer people, which could hurt Salesforce and ServiceNow because they charge per employee. When you see these companies, think about whether AI is really changing how many workers businesses need.
Last session drawn · prints held ~15 minutes · licensed exchange data
Source: Benzinga · Read the original report at the publisher. Headline and figures shown for context; data may be delayed.
Disclosure: Educational and informational purposes only — not financial advice. We educate, not advise. Market data may be delayed up to 15 minutes unless marked real-time. Past performance is not indicative of future results.