Yiren Digital Continues To Expand AI Deployment Across Customer Operations
AI-enabled customer operations achieve a 98.7% answer rate, nearly 80% autonomous problem resolution and approximately 1,500 hours of daily speech-to-text processingBEIJING, Aug. 4, 2026 /PRNewswire/ -- Yiren Digital
Yiren Digital is using AI (smart computer programs) to help answer customer questions better and faster—getting answers right 98.7% of the time and solving problems on its own almost 80% of the time. When a company gets better at helping customers, it usually means happier customers and a stronger business.
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